About Us

With a network of over 100 locations across the UK, we offer convenient and reliable sample collection services tailored to the needs of our clients. Our services cater to private individuals seeking drug and alcohol testing at our clinics, as well as a growing number of commercial clients requiring on-site workplace drug testing and comprehensive medical assessments.

To uphold the highest standards of service, we prioritise continuous training and assessment of our sample collection network, ensuring exceptional coverage and unwavering quality across the UK.

At Crystal Health Group, we prioritize quality and compliance with industry standards to deliver exceptional service:

• Human Tissue Act 2004: Fully compliant with ethical and legal regulations.
• Data Security (GDPR): ISO 27001 certified and registered (ZA260675) for robust data protection.
• Quality Assurance: ISO 9001 certified and ISO 17025 accredited for precise, reliable results.
• Environmental Responsibility: ISO 14001 certified for sustainable practices.
• Network Rail RISQS Accreditation: Verified annually through external audits.

At Crystal Health Group, every client benefits from personalised support:

• Case Managers: Assigned to oversee drug and alcohol testing for private and commercial clients.
• Account Managers: Dedicated contacts for organisations with SLAs or contracts.

We also offer *post-testing support:

• Medical Reviews: For urine and saliva laboratory drug testing.
• Expert Witness Reports: For specific hair drug and alcohol cases.
• Occupational Health Guidance: Tailored advice to meet your needs.

*Additional fees may apply for some services.

As an independent family-owned business, we are dedicated to giving back to our local community through partnerships with local charities and fundraising for meaningful causes. Since our investment in apprenticeships in 2017, we have seen significant growth, including the promotion of two apprentices to senior roles within the company.