About Us

History

Crystal Health Group was founded by Nichola Lawton who pioneered the concept of ‘DNA Clinics’ in 2005. It became the first in the industry to offer DNA Relationship Testing through a network of unique DNA Clinics throughout the UK.

The company now provides DNA, Drug and Alcohol testing and Polygraph testing services and currently operates a network of more than 150 Clinics and mobile collection officers throughout the UK and Ireland. The head office is based in Greater Manchester and co-ordinates all testing activity taking place in the UK.

Nichola McChrystal is still very much involved in the development of the business and continues to provide expert drug testing advice and support to clients. Only recently, she has provided evidence at an Industrial Tribunal, with her knowledge and experience providing vital testimony to the case, leading to a successful outcome for our client.  This illustrates why Nichola is regarded as an authority when developing and implementing drug and alcohol testing policies and procedures.

Her work in this area and her continued business success have been recognised throughout the years. Her award in 2014 for Women in Business Young Entrepreneur of the Year, typifies Nichola’s values after she dedicated the award to her Mum and Nan.

Founder and Scientific Director Nichola McChrystal is still very much involved in the development of the business. Nichola continues to provide expert advice and has represented clients at Industrial Tribunals and is regarded as an authority when developing and implementing drug and alcohol testing policies and procedures.

Her work in this area and her continued business success have been recognised throughout the years. Her award in 2014 for Women in Business Young Entrepreneur of the Year, typifies Nichola’s values after she dedicated the award to her Mum and Nan.

Mission Statement

Crystal Health aim to provide convenience, confidence and support to all of our clients throughout the Drug and Alcohol Testing process.

We will achieve this by:

  • Convenience through locally based clinics and a network of highly trained mobile professionals.
  • Confidence in our accredited testing services which are fully compliant with regulatory and chain
    of custody requirements, with all testing services delivered by competent, fully trained and highly motivated employees.
  • Ongoing support with extensive therapy and counselling services and continuing policy advice.

Crystal Health aim is to be the partner of choice in the UK for delivering scientific answers for everyday questions.

Our Values

Strong values define our culture and help us execute Crystal Health’s strategy in line with our mission statement.

We have introduced Values and Behaviours that describe the professional behaviours we expect from our employees.

These values were selected by the Crystal Health senior management team – with input from employees – and form an integral part of the framework we use to recruit people, develop them and assess and reward their performance.

We will hold ourselves to account against these values and behaviours.

Our Clients

The most important people in our business are you. We recently engaged with our clients and asked them ‘What are the 3 most important things you look for when undertaking drug and alcohol testing’? In no particular order, the top 3 consistent answers were:

  • Minimum disruption
  • Compliance
  • Confidence in results

Our focus is very much on these 3 key areas, to ensure we consistently meet the important things that matter to you when it comes to Drug and Alcohol Testing and Polygraph Testing Services. Find out what we are doing to achieve this.

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Testimonials

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